Returns
Refunds / Cancelations for Digital Products & Services
Refunds are not available for subscriptions if products and services within the subscription have been accessed or used. Refunds are also not available for purchased digital downloads, with the exception of errors / typos within certificates of attendance. If there is an error with certificates of attendance please contact us to have it corrected. If the error persists after we have attempted to correct it you are eligible for a refund. Refunds will not be issued for purchased certificates of attendance if the participant has failed a quiz, has opted to stop attempting to pass the quiz, or has failed to initiate the quiz. Refunds will not be issued for courses when any of the digital material has been accessed. If a course has been purchased accidentally refunds will not be given, however you may contact us to inquire about a credit on your account. If a course has been cancelled refunds will be issued at the time of cancellation. Please contact [email protected] with any questions.
In instances where subscriptions are purchased with a free trial or promotional period you will be notified of SLP Nerdcast billing procedures via email at time of purchase. By making these purchases you give consent to be billed at the full advertised price at the end of the free or promotional period. Please contact [email protected] with any questions.
Prices for products and services offered by SLP Nerdcast may change at any time. SLP Nerdcast does not provide price protection or refunds in the event of a price reduction or promotional offering.
Refunds and Fee Policies for Cooperative Course Offerings
Refunds: Cooperative course offering fees are non-refundable. If a cooperative offering is canceled, the co-op fee may be applied to another cooperative offering registered by SLP Nerdcast to be registered within 12 months of the end date of the originally scheduled course offering.
Fee Policies: There are several fees accrued when registering a course for ASHA CEUs. There is an initial registration fee paid to ASHA and a fee paid to SLP Nerdcast. Fees are paid to both parties at the initial time of the initial registration. There are additional processing fees paid each time thereafter the course is held. After a course is initially registered with ASHA for ASHA CEUs it will not need to be re-registered for 5 years from the first date of the course. At the five year mark the initial registration fee will need to be repaid. These fees are subject to change. Please check in with us to confirm an updated fee schedule.
Gift Certificates
Refunds are not available for gift certificates. By purchasing our certificates you agree to our terms of service and privacy policy.